Order your Canadian phone plan with Connect Global Telecom, a preferred partner of Bell.
Find a plan that's right for you.
If you are a student, you should be able to get your SIM card through your education consultants in your pre-departure package or at the pre-departure information session. For further information, please contact us.
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Frequently Asked Questions
We can ship your SIM Card to your address in India. Get started by completing our application form.
The SIM Card will be delivered to your address within 7 days of submitting the application form.
You will receive a tracking email when your SIM Card is shipped.
Contact us through your registered email ID at support@connectglobaltelecom.com
Contact us in advance, through your registered email ID to support@connectglobaltelecom.com.
Contact us at support@connectglobaltelecom.com and we will activate your SIM Card.
Your SIM Card is activated 24-48 hours prior to the departure date provided by you. Your SIM Card will not work until your arrival in Canada. Although billing starts at the time of activation, you will receive a credit on your first bill for the days before the arrival date that you provided.
We need a copy of your visa and passport. If you have not provided the same earlier, email support@connectglobaltelecom.com
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You will be charged and must pay the applicable charges, fees and taxes up until the cancellation date you have requested. Overpayment will be refunded to you.
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Rate plans are not available to sign up in Canada.
Once your SIM is activated, your account will be automatically placed under a spending limit. Please ensure on time payment of your monthly bill to avoid service suspension. For more information, please visit here.
No, your service can only be used when you are in Canada. Your phone service will work once the SIM card is connected to the Bell Network in Canada.
If you want to use the service outside of Canada in the future (e.g. when travelling to another country), please contact Bell to remove roaming block prior to your departure from Canada.
Please visit "Check Device Compatibility" and ensure your phone is compatible before your departure to Canada.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
Disclaimer
2. For information on how to manage your Bell account, please visit here. (support.bell.ca/Mobility)
3. For understanding your bill and usage, please visit Billing & Accounts.
4. Please visit here and ensure your phone is compatible before your departure to Canada.
5. A credit will be provided on the first bill for service fee incurred from activation prior to service in use in Canada.
6. 5G/5G+ offered with a compatible device in areas within Bell Mobility’s network coverage; see bell.ca/5G. Signal strength, speed and whether a device uses the 5G/5G+ network depend on various factors including: rate plan, topography, environmental conditions, network conditions at a given location and whether a device is actively using data. Access is subject to Bell’s management of network resources, including Internet traffic management practices. See bell.ca/ITMP. Price of bring-your-own-device plans without a commitment period may increase during subscription. Offer subject to change without notice; not combinable with other offers. Available with a new activation with Bell bring-your-own-device plan (excluding Business, Tablet and Mobile Internet plans). A provincial government 9-1-1 fee may apply where applicable: QC: $0.52/mo., NS: $0.43/mo., AB: $0.95/mo., NB: $0.97/mo., SK: $2.14/mo., PE: $0.70/mo., NL: $0.75/mo., NWT: $1.70/mo. Taxes extra. Pay-per-use charges may apply. See bell.ca/payperuse.
7. Unlimited calling, texting and data in Canada: Applies to outgoing calls and texts to a Canadian phone number or incoming calls and texts received from any number, while you are in Canada. Excludes roaming, texts sent to a landline, a U.S. or international phone number, sent or received texts with a messaging application, premium texts (short codes) and alerts.
8. Unlimited calling, texting and data in Canada-US: Subscriber must remain a Canadian resident and the majority of usage must be in Canada. Applies to outgoing calls and texts to a Canadian or U.S phone number or incoming calls and texts received from any number, while you are in Canada or the U.S. Excludes roaming outside of the U.S., texts sent to a landline or international phone number, sent or received texts with a messaging application, premium texts (short codes) and alerts. Pay per use charges apply to outgoing calls or texts to a non-Canadian or non-U.S. phone number.
9. Unlimited international texting: Applies to texts sent to a Canadian, U.S or International phone number or texts received from any number, while you are in Canada. Excludes roaming, texts sent to a landline, sent or received texts with a messaging application, premium texts (short codes) and alerts. Certain International destinations not available, see see bell.ca/Internationaltext
10. Roam Better: Roam Better automatically activates when using a device in the U.S. and select international destinations, and a daily fee applies. Roam Better is an optional feature which can be removed and is subject to change, including coverage, rates and usage allowances.
11. 1000 Long Distance minutes: 1000 long distance minutes are monthly. Long distance overage rate is 10c/min. For customer activating on a Canada-US roaming plan: The 1000 long distance minutes are applicable for calls made from Canada only.
12. Standard out of country roaming and international long-distance rates apply.
13. Unlimited data: Speeds of up to 256 Kbps are suitable for light web browsing, email and messaging
14. Connection Service Fee: One-time connection service fee of $60 applies and will be waived with new activations, applied as a separate credit by your 2nd or 3rd billing period. Applicable to smartphones only; not eligible on tablets, Mobile Internet or IoT products